Facilities Management System Development & Support Narrative

Client Context

Client developed and supports a U.S. Federal environment's facilities management platform. 

Requirement / Challenge 

The requirement was to develop a past performance narrative that reflects previous development (2016), ongoing system support and maintenance efforts (2017-present), recent modernization efforts, and compliance with federal operational standards. 

My Role 

I developed the narrative, ensuring accurate representation of system development and support activities while aligning with federal proposal expectations. 

Approach 

• Reviewed system development and support scope, including recent modernization activities

• Structured the narrative to reflect continuity, reliability, and compliance

• Highlighted alignment with federal operational environments

• Ensured clarity and professional tone

Outcome 

Delivered a past performance narrative suitable for federal proposal inclusion. 

Key Strength Demonstrated 

Ability to position ongoing support and modernization work within a federal context. 

Sample Excerpt 

We structured support activities to ensure system reliability and align with evolving operational requirements, focusing on maintaining continuity while supporting incremental migration to cloud architecture efforts.